Every time a colleague tells me her museum has just hired a "community person," a part of me cringes. I whole-heartedly support t...

Dear Museum 2.0 readers, I'm almost done with the first draft of The Participatory Museum: A Practical Guide , a book that explores the ...

A few weeks ago, I gathered a group of creative folks in San Francisco and asked them, "what makes a social venue feel welcoming and fr...

What does the word "participatory" mean to you? This isn't just a rhetorical question. The various definitions of participat...

There are lots of museums (and organizations of all kinds) looking for ways to inspire users and visitors to produce their own content and s...

I spent last week on vacation in the High Sierras rock climbing. Between high-altitude hijinks, run-ins with wildlife, and very long days o...

This is the second part of a two-part interview with John Falk and Beverly Sheppard on their book Thriving in the Knowledge Age: New Busines...

In 2006, John Falk and Beverly Sheppard, seasoned museum researchers and practitioners, released a co-authored book entitled Thriving in the...

"Where were you last night?" If someone asked you that question, how would you answer? Answers will differ depending on who's ...

I'm working on a section of my book about sharing social objects and am writing about the most common way that visitors share their obj...