In October of 2015, I got a call from a community partner. The Beach Flats Community Garden was under threat, and this friend of the garde...

Every once in a while I look at my growing toddler and think: time will never go backwards. She'll never be this age again. Sometimes,...

On December 18, at 10am PT/1pm ET, I invite you to join the denizens of Museum 2.0, Museum Commons , and Incluseum for a 30-min tweetchat...

I spent last week holed up in a cabin, working on my forthcoming book, The Art of Relevance . One of the most powerful books I read while ...

The quest for relevance begins with knowing your audience. Who are the people with whom you want to connect? What are their dreams, their im...

A new poster from the National Park Service, based on Rich Black's 2009 image. Over the past few months, I've been doing resear...

Dear Museum 2.0 friends, I know I that I haven't been sharing a lot on the blog, but behind the scenes, you've inspired me to writ...

Imagine a concise, well-designed report on audiences for cultural activities in a large urban city. Imagine it peppered with snappy graphi...

These are the notes and slides for a keynote speech I'm giving this Saturday at MuseumNext in Indianapolis. If you'll be there...

Blessing of the Replica Boards, July 19, 2015, 8am. Photo by Jon Bailiff. Relevance is not an end unto itself. It is a bridge. When you ...