Tuesday, June 25, 2019

Who’s Coming? A New Free Toolkit for Respectful Audience Surveying

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Michaela Clark-Nagaoka surveying visitors at a MAH event. Note: this is cross-posted on OF/BY/FOR ALL , where you can find more tools an...
Wednesday, June 05, 2019

A Long Interview as I say Goodbye to the MAH (and Thoughts on the Privilege of Leading Change)

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Some of our courageous team. We are strong together. I'm in my final week at the MAH. It's everything I hoped and feared: sweet,...
Tuesday, April 30, 2019

But What if it FAILS? Using the FMEA Tool to Analyze the Potential Effects and Impacts of Failure

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You know the feeling. You think your plan will work. You present confidence to everyone around you. You fire up the crowd, energize s...
Thursday, April 11, 2019

Guest Post by Martin Djupdraet: Let the Decision Makers Do the Audience Research

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This guest post is written by Martin Brandt Djupdræt , Head of research and presentation and a member of the management at the Danish open-a...
Tuesday, March 26, 2019

From Risk-taker to Spacemaker: Reflections on Leading Change

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Fifteen years ago, my boss kicked me under the table. I was a small fry at a big museum, volunteering for a project I had no business taking...
Wednesday, March 06, 2019

Sharing Power, Holding Expertise: The Future of Authority Revisited

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This week, I've had multiple conversations with colleagues in the arts, symphonies, and urban planning about the fear professionals have...
Tuesday, February 05, 2019

What's Stopping us from Building More Inclusive Nonprofits?

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Every day, I’m amazed by the range of efforts to increase diversity, equity, and inclusion in the cultural sector. There are funding initi...
Monday, December 17, 2018

Apply Now for the World's Best Museum Job: Mine.

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Hey, you. Yeah you, generous community builder. You, brilliant manager. You, fearless fundraiser. You, playful leader. It's time to ma...
Tuesday, November 27, 2018

Change Ahead: I'm Shifting from Local to Global in 2019

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I have some big news to share. In mid-2019, I will transition out of my role as the executive director of the Santa Cruz Museum of Art ...
Monday, November 12, 2018

How Hello Museum Builds Intimate Community in one of the Biggest Cities in the World

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When I tell stories about how the MAH builds community, I emphasize the importance of deep partnerships and relationship-building. We conn...